Google profile, reviews & local SEO
Your Google profile, reviews and local SEO, run for you.
Most local customers start with a search. We set up and run your Google Business Profile, ask every customer we're allowed to contact for an honest review, fix your local search basics and make your business easy for AI assistants like ChatGPT and Gemini to understand: what you do, where, and for whom.
Sound familiar?
Your Google profile is half-finished, or someone else controls it.
Competitors with more recent reviews sit above you on the map.
Your website doesn't clearly say what you do, where you work and how to book.
When someone asks an AI assistant for a recommendation, your name doesn't come up.
Exactly what's in scope.
Your proposal lists these in writing, with your monthly fee. Ad spend and third-party costs are separate, unless agreed otherwise in writing.
What's included
- Google Business Profile set-up or clean-up, categories, services, photos and weekly posts
- A review request system that asks every customer we're allowed to contact for an honest review, the same way (no incentives, no cherry-picking)
- Replies to reviews drafted for your approval
- Local SEO fixes: page titles, service and area wording, structured data, speed basics
- Consistent listings on the Australian directories that suit your business, listed in your proposal
- A monthly spot-check of what ChatGPT, Gemini and Perplexity say when asked about your service in your area, with the date and question recorded
What's not
- Fake, paid or incentivised reviews. Ever.
- Guaranteed rankings (nobody controls Google)
- Pages for suburbs you don't genuinely serve
- Review-request campaigns for AHPRA-registered health practitioners (see our review policy)
What you own
- Your Google Business Profile, with its reviews
- The photos we add to your Google profile, to keep and use
- Every listing we create, in your name
Material made with AI tools, and stock images, may carry no copyright or only a licence. See the Fair Deal.
What we need from you
- Owner access to your Google profile (we'll help you recover it if needed)
- Real photos of your work, or a time for us to capture them
- A quick yes/no on review replies and posts, usually within 2 business days
How we measure it
- Calls, direction requests and website clicks from your Google profile
- New reviews per month and average rating
- A monthly AI-assistant spot-check, with the questions and answers recorded
Google profile, reviews & local SEO: common questions
Can you guarantee the top 3 on Google Maps?
No, and be wary of anyone who does. Google decides rankings. We work on the things that influence them, your profile, reviews, relevance and distance, and report honestly on what changes.
Will you write fake reviews?
Never. Fake or incentivised reviews break Google's rules and Australian Consumer Law, and they can get your profile suspended. We help you ask every real customer we're allowed to contact.
Free audit
Ready to find the money in your business?
We'll show you where enquiries are slipping away and what we'd fix first. Yours to keep, whether or not you work with us.