AI receptionist & add-ons
An AI receptionist, missed-call text-back and more.
Once the basics are working, these add-ons plug specific gaps and take repetitive admin off your plate. Each is optional, scoped in writing, and can be removed on the notice in your proposal.
Sound familiar?
Calls go unanswered when you're on the tools or with a client.
After-hours enquiries wait until morning, or go elsewhere.
Your booking and invoicing software isn't set up to remind anyone of anything.
Exactly what's in scope.
Your proposal lists these in writing, with your monthly fee. Ad spend and third-party costs are separate, unless agreed otherwise in writing.
What's included
- Missed-call text-back: an automatic, friendly text when you can't pick up
- AI receptionist: answers when you can't, takes details, and books or passes calls to you under the rules you set. It is set up to tell callers it is an AI assistant
- Admin automations in the software you already use, such as quote and invoice reminders, and enquiry replies drafted for you to approve
- Booking and invoicing software set-up, with reminders
What's not
- An AI that pretends to be human
- Medical, legal or financial advice given by AI
- Messages to your customers in wording you haven't approved
What you own
- Your existing business number (we forward it, never take it)
- Call notes and transcripts, exported to you
Material made with AI tools, and stock images, may carry no copyright or only a licence. See the Fair Deal.
What we need from you
- Call-handling rules: what's urgent, when to transfer, what to never say
- Approval of scripts and message wording before going live
How we measure it
- Missed calls followed up
- Calls answered and booked
- Time saved on admin
AI receptionist & add-ons: common questions
Will callers know they're talking to AI?
Yes. The assistant is set up to tell callers, in its first words, that it is an AI assistant and that the call is recorded and transcribed. A caller who would rather not be recorded can hang up and email or text instead.
What do you mean by AI automation?
Practical set-ups that save you time: an AI receptionist that answers when you can't, automatic follow-up for missed calls and quotes, and reminders inside the booking and invoicing tools you already use. You approve the wording of anything that goes to your customers.
Free audit
Ready to find the money in your business?
We'll show you where enquiries are slipping away and what we'd fix first. Yours to keep, whether or not you work with us.