Massage & remedial therapy
Regular clients, without the hard sell.
Clients return when they feel looked after. Gentle rebooking reminders and good reviews do more than discounts ever will.
The problem
Where the money slips away.
Clients who don't rebook
Many clients mean to come back but don't book before they leave.
Hard to find nearby
People search 'remedial massage near me' and choose by reviews and availability.
Missed calls during sessions
You can't pick up mid-treatment, and callers move on.
The plan
What we'd focus on.
End-of-year health fund benefits create a natural November–December peak.
- Google profile, reviews & local SEO
Google profile with treatments, health fund information if applicable, and review requests to clients who have agreed to them.
- Social media
Calm, practical posts about treatments and booking times, without health claims.
- Follow-up & win-back
Rebooking reminders with consent.
- AI receptionist & add-ons
Missed-call text-back with your booking link.
Rules we follow: A massage or remedial therapy business that keeps health details about clients is covered by the Privacy Act whatever its size. We never claim a treatment cures or treats a condition unless it can be backed up, and marketing messages go only to clients who have agreed. We don't call a therapist a "physical therapist" or "acupuncturist" unless they're registered.
Questions we hear.
Can you mention health fund rebates?
Yes, if it's accurate for every therapist it covers. Health fund recognition belongs to each therapist, so we name the therapists who hold it. We don't use fund logos without the fund's written permission, we use only wording the fund has approved, and we don't bid on fund names in ads. We avoid "use it or lose it" campaigns, because health fund provider terms ban encouraging unnecessary treatment. We ask to see your own fund agreements before we start, and work within them.
Free audit
Ready to find the money in your business?
We'll show you where enquiries are slipping away and what we'd fix first. Yours to keep, whether or not you work with us.